Privacy Policy

Introduction

At QTM, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services. By using our website, you agree to the terms set out in this Privacy Policy.

Information We Collect

We collect personal information when you visit our website, complete forms, or communicate with us directly. The types of personal information we may collect include:

Name, contact details (email, phone number, etc.)
Business details (e.g., company name, job title)
Information provided through contact forms, surveys, or feedback
Payment information, if applicable
Website usage data (such as IP address, browsing activity, and referral sources)

How We Use Your Information

The personal information we collect may be used for the following purposes:

To respond to your enquiries and provide services
To improve the functionality and content of our website
To send relevant updates or marketing communications (where you have consented to receive them)
To process payments or manage accounts (if applicable)
To comply with legal obligations and regulatory requirements

Disclosure of Your Information

We respect your privacy and do not share your personal information with third parties, except in the following circumstances:

When required by law, regulation, or legal process
To our trusted service providers and partners who assist us in providing services to you (such as hosting, data storage, or payment processing)
If we are involved in a merger, acquisition, or sale of all or a portion of our business

We ensure that any third-party service providers we work with have appropriate privacy and data protection measures in place.

Cookies and Tracking

Our website uses cookies to enhance user experience, analyse website usage, and provide targeted advertising. Cookies are small text files stored on your device. You can adjust your browser settings to block or delete cookies, but this may affect the functionality of some website features.

Data Security

We take reasonable steps to protect the personal information we collect from misuse, loss, or unauthorised access. This includes implementing physical, electronic, and procedural safeguards to protect your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

Under the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth), you have the right to:

Access the personal information we hold about you
Request corrections or updates to your personal information
Request the deletion of your personal information, subject to certain exceptions
Opt out of receiving marketing communications from us at any time

To exercise any of these rights, please contact us using the details provided below.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

QTM PtyLtd
Phone: (08) 6244 1650
Email: info@qtm.net.au
Website: www.qtm.net.au